PRIME NEWS POST
The INDONESIAN (Pamekasan)— A lawsuit against PT Bank Rakyat Indonesia (Persero) Tbk, specifically the Pakong Sub-Branch Office, has officially commenced at the Pamekasan District Court. The case has drawn significant public attention regarding the alleged disappearance of large amounts of customer funds without transparent explanation.
The lawsuit was filed by the Law Office of Suryadi, SH & Partners on behalf of their client, Mohammad Rifa’i, a farmer in Pamekasan who had deposited proceeds from his agricultural and plantation businesses with the bank.
The case began with a shocking discovery regarding the plaintiff’s account. As of October 1, 2025, the balance was recorded at over IDR 1.6 billion. However, within a short period, the balance drastically decreased to only around IDR 323 million.
A discrepancy totaling IDR 1,331,624,313 is alleged to have gone missing without any transactions authorized by the account owner. The plaintiff’s legal counsel, Suryadi, SH, emphasized that his client never made withdrawals of that amount nor granted power of attorney to any other party.
“This is not merely a case of missing funds, but a serious indication of failure within the banking security system. There was no approval, no confirmation, yet the money was transferred,” he stated firmly.
Efforts to seek clarification from BRI Unit Pakong were deemed unsatisfactory. In response to an official legal letter sent by the counsel, the bank reportedly acknowledged that a debiting process had occurred, yet failed to provide confirmation to the customer.
These findings strengthen allegations of violations against basic banking principles, particularly regarding fund security and customer protection. Reports have also been submitted to various institutions, including the Financial Services Authority (OJK), the Ombudsman, and Bank Indonesia. However, until the lawsuit was filed, no concrete resolution providing legal certainty for the customer has been reached.
This case goes beyond the relationship between a customer and a bank; it raises a fundamental question: How safe are public funds and the current banking system?
The plaintiff alleges serious negligence in system monitoring and customer data protection. This is considered a violation of the prudential banking principle as well as applicable laws, including:
– Articles 1365 and 1366 of the Indonesian Civil Code (KUHPerdata)
– Law No. 8 of 1999 concerning Consumer Protection
– Provisions within the Law on Information and Electronic Transactions (ITE)
In their claims, the plaintiff requests the Panel of Judges to grant the entire lawsuit, declare the defendant liable for unlawful acts, and order the defendant to return the lost funds amounting to IDR 1,331,624,313.
They also request the court to grant a provisional execution clause (uitvoerbaar bij voorraad) and charge all legal costs to the defendant.
Aside from material losses, the plaintiff has also suffered psychological stress due to the disappearance of savings accumulated over years of hard work as a farmer.
“This is not just a legal matter, but also concerns public trust in banking institutions. If not explained openly, that trust could collapse,” said Suryadi.
The case is currently proceeding at the Pamekasan District Court. Following a hearing on April 13, 2026, which focused on the examination of documentary evidence, legal counsel Daeng Suryadi stated that the legal process is ongoing and will proceed to the next stages, including witness examination.
However, it was reported that the defendant (BRI party) was absent from the court session held on April 13, 2026.
This case has the potential to set an important precedent for customer protection in Indonesia, while testing the extent of banking responsibility in safeguarding public funds. Amidst growing public reliance on the banking system, this case serves as a reminder that transparency, accountability, and customer protection are fundamental pillars that cannot be neglected.
#@Reported from various media sources //photo from Google documents // contribution by Prime News Post international online media // news.paper
Related News
